• V. Moroz
  • Yu. Timchenko
  • L. Lemish National University of Pharmacy
  • O. Degtyareva National University of Pharmacy
  • A. Pykhtin Institute of Neurology, Psychiatry and Narcology NAMS
Keywords: pharmaceutical care, non-prescription medicines, OTC-drug, threatening symptoms, medicine compatibility with food, preparation side effects


To assess the completeness and quality of pharmaceutical care when dispensing OTC-drugs in pharmacies in the city of Olexandria, an anonymous survey of 55 pharmacists was conducted. The questionnaire developed on the example of the European Directorate for the Quality of Medicines and Healthcare of the Council of Europe included questions about the elements of its implementation (identifying threatening symptoms, informing about the storage of the preparation, possible side effects, etc.), as well as factors affecting the results and quality of care. Also, pharmacists were asked to indicate areas that need to be improved first. It was found that the level of pharmaceutical care in the dispensing of OTC-drugs was insufficient. This opinion was completely shared by the majority of pharmacists. Pharmaceutical care positions studied were provided in pharmacies in the range of 3685%. The lowest positions were occupied by information about the interaction of the preparation with other medicines (36%) and the medicine's compatibility with food and alcohol (39%). The most important aspect of improvement was indicated by individual patient counseling, noted by 64.4% of the surveyed pharmacists. Based on the results of the work, recommendations for improving pharmaceutical care were proposed.

Author Biographies

V. Moroz

Doctor of Med.Sci., Professor

Yu. Timchenko

Candidate of Med.Sci., Associate Professor

L. Lemish, National University of Pharmacy


O. Degtyareva, National University of Pharmacy


A. Pykhtin , Institute of Neurology, Psychiatry and Narcology NAMS

Research associate


1. Directive 2001/83/EC of the European Parliament and of the Council of 6 November 2001 on the Community code relating to medicinal products for human use (OJ L 311, 28.11.2001, p. 67-128) URL: / uri=OJ:L:2001:311:0067:0128:en: PDF
2. Cipolle R.J. Pharmaceutical Care Practice: The Patient-Centered Approach to Medication Management / R.J. Cipolle, L.M. Strand, P.C. Morley. – 3rd ed. – New York: McGraw-Hill, 2012. – 697 p.
3. Moroz V.A. Pharmaceutical care in the treatment of patients with lower urinary tract infections / V.A. Moroz // Annals of Mechnikov Institute. – 2013. – № 2. – P. 10-15.
4. Developing pharmacy practice: a focus on patient care: handbook / K. Wiedenmayer, R.S. Summers, C.A. Mackie [et al.] – World Health Organization, 2006. – 87 p.
5. Competency Development Evaluation Group, GLF – General Level Framework. A Framework for Pharmacist Development in General Pharmacy Practice, 2nd ed. – London: CoDEG, 2007. – 100 p.
6. Пpoтoкoли пpoвізopa (фapмaцевтa) / pед. В.П. Чеpних, І.А. Зупaнець, О.М. Лещишина. – Хapків: Зoлoті cтopінки, 2014. – 232 c. [Potokoly povizora (fapmatsevta) / ed. V.P. Chernykh, I.A. Zupanets, O.M. Leshchynyna. – Kharkiv: Gold pages, 2014. – 232 p. (In Ukrainian)].
How to Cite
Moroz , V.; Timchenko , Y.; Lemish, L.; Degtyareva, O.; Pykhtin , A. CLINICAL AND PHARMACEUTICAL ANALYSIS OF CARRYING OUT PHARMACEUTICAL CARE IN THE CITY PHARMACY OF THE CITY OF OLEXANDRIA . Eurasian Union of Scientists 2020, 3, 48-52.

Flag Counter