SOCIO-PSYCHOLOGICAL FACTORS AFFECTING CONFLICT IN AN EDUCATIONAL ORGANIZATION
Abstract
This article presents a new look at the problem of studying socio-psychological factors that affect conflict in an educational organization. It is shown that conflicts in relations between people, both in the personal and professional sphere, leave an imprint on the mental state of the individual in general and the psychological climate in the team in particular, which is reflected, first of all, on the quality, productivity, efficiency and effectiveness of the professional organization as a whole. It is shown that the conflict in the organization is determined by the conscious behavior of one of the parties, which comes into conflict or opposition with the interests of the other party. A significant role in such difficult socio-psychological conditions is assigned to the head, who is directly included in this professional community. It is found that the manager, being in the center of any incident, should be able to solve the problem and transfer it from the category of destructive to the level of the problem.
References
Falunina E.V., Gerasimov S.N. Professionally important personality traits of the head of the modern education system. // Young thought: science, technology, innovation: materials of the XII (XVIII) All-Russian scientific and technical conference. - Bratsk: BrSU Publishing House, 2020.S. 346 - 350.
Falunina E.V., Kitaeva Yu.I.Managerial policy of the head as a factor in the formation of a favorable social and psychological climate in the teaching staff. // Young thought: science, technology, innovation: materials of the XII (XVIII) All-Russian scientific and technical conference. - Bratsk: BrSU Publishing House, 2020.S. 380 - 384.
Falunina E.V. The personality of the leader and his role in the formation of a psychologically comfortable and favorable climate in the teaching staff. // Peer-reviewed scientific journal "Trends in the development of science and education." June 2020 No. 62, Part 20 Ed. Scientific Research Center "L-Journal", 2020. - 80 p. S. 65-71.
Avakyan I.B. Socio-psychological climate in the teaching staff as a condition for the teachers' receptivity to the new. //Pedagogical education in Russia. - 2012. - No. 4 (15). S.67-72.
Falunina E.V., Falunin V.F. Study of the psychological characteristics of the personality of the head of a modern secondary school. // Actual problems of psychology in education, a collection of scientific articles of the All-Russian scientific-practical conference with international participation. scientific. ed. A.V. Pryalukhina. Murmansk, 2019.S. 58-64.
Bedenko C.B. The influence of the manipulative orientation of the leader's personality on the socio-psychological climate of the group: author. dis. ... Cand. psychol. sciences. Rostov-on-Don, 2008 .-- 26 p.
Boyko V.V. Socio-psychological climate of the team and personality: a textbook for universities. 2nd ed., Rev. and add. M .: Mysl, 2015 .-- 207 p.
Volchkova V.I. Socio-psychological climate in the teaching staff. // Higher education in Russia. - 2009. - No. 1 (10). S. 167-170.
Egorova L.S. Management of social and psychological climate in enterprises. // Bulletin of the Nizhny Novgorod University. N.I. Lobachevsky. Series: Social Sciences. - 2008. - No. 2 (31). S.161-168.
CC BY-ND
A work licensed in this way allows the following:
1. The freedom to use and perform the work: The licensee must be allowed to make any use, private or public, of the work.
2. The freedom to study the work and apply the information: The licensee must be allowed to examine the work and to use the knowledge gained from the work in any way. The license may not, for example, restrict "reverse engineering."
2. The freedom to redistribute copies: Copies may be sold, swapped or given away for free, in the same form as the original.
